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Resources for Difficult Conversations

Are you stuck in a difficult conversation with your boss, your spouse, your neighbor, your doctor? Can't seem to move from conflict to constructive dialogue? Here are some resources that can help:

Difficult Conversations Preparation Worksheet
We've created a simple worksheet based on the insights in Difficult Conversations. Our clients have found that it helps them prepare to tackle even the toughest negotiations and conversations.

Download the worksheet (PDF) and our coaching on filling it out (PDF).

Seven Elements Negotiation Preperation Worksheet
In addition to our Difficult Conversations Preperation Worksheet, we've also created one specifically for Negotiations that will help you prepare using the Seven Elements of Negotiation.

Download the worksheet (PDF).

Difficult Conversations Reader's Guide
Want to improve the way your team tackles conflict or your family makes tough decisions? This guide includes a brief summary of the Difficult Conversations framework, and 40 questions that will stimulate reflection, discussion and learning. Use it in your book group, for staff members, team retreats, or development programs.

Download the study guide (PDF).

Books & Articles
Read The Book
This is 5% shameless sales pitch and 95% simple good advice. Reading Difficult Conversations will help you understand where you've gotten off track and provide new insights into how to start and sustain productive conversations. It's the cheapest coaching resource around.